After graduating with honors from the University of Washington, Orville planned to attend graduate school to become a history professor. Like many, he found his initial dream sidetracked while he went to work to support a growing family.
Formal graduate school was replaced with years of experience developing one of the largest specialty retail companies in the West, selling products through state fairs, trade shows, mall kiosks, and direct response television commercials.
In 2004, Orville purchased the Scentsy product line, loading the inventory into the back of a Suburban and moving it to a 40-foot ocean shipping container on his Idaho sheep farm. At the insistence of his wife, Orville attended his first DSA meeting in New Orleans in 2004 and fell in love with the direct selling industry. He returned to Idaho and, with his wife at his side and his children playing at his feet, set to work building an industry-leading company.
As owner and CEO of Scentsy, Orville guided the family-owned company to become a rapidly growing international company.
His philosophies on contribution and compensation are guiding the direct selling industry in new directions. Orville currently serves as vice chairman of the board of directors of the Direct Selling Association (DSA).
When time allows, Orville enjoys golfing, reading, eating pie, and teaching a little history to those who will listen.
“Scentsy is all about the tens of thousands of great people who represent the company day in and day out. Scentsy is not about the Thompsons. We are just stewards of a good idea.”
Heidi has worked tirelessly from day one to build a thriving enterprise and to create a family-friendly business that warms the heart, enlivens the senses, and inspires the soul. She strives to share Scentsy Spirit with every employee, Consultant, and customer so they feel like part of the Scentsy Family.
Heidi plays a primary role in all business decisions, Consultant training, and in selecting the fragrances and decorative candle warmers that make Scentsy Fragrance parties so memorable. As one of Scentsy’s top Consultants, Heidi exemplifies the sweet success Scentsy has to offer.
With a degree in business management from BYU-Idaho, Heidi served as an office manager at a local law firm. Prior to starting Scentsy, Heidi was a stay-at-home mom for 10 years, taking great pride in her role as wife and mother. During this time, she also enjoyed being the “Thompson Family Manager” and activity chauffeur.
While working to manage her many responsibilities as President of Scentsy, she still finds time to chauffeur her five kids to their many activities.
“Acts of generosity — large and small — make a difference. The smallest act can ripple and spread, and have a bigger impact than you ever imagined.”
As Chief Marketing Officer of Scentsy, Mark is responsible for shaping overall sales, marketing, communications, program management, design, events planning, and field development and support activities. He has 20 years of experience in a range of marketing and communications functions, and a demonstrated passion for delivering value to customers and building world-class brands through strategic planning, intuitive business building, and advanced analytics.
Mark began his Scentsy career in 2007 as Vice President of Marketing; he also has served as President of Scentsy North America. Prior to joining Scentsy, he was a Marketing Vice President for Hewlett-Packard. There, he designed and built the worldwide marketing organization for its new Public Sector segment. Prior to that, he led the strategic marketing program for HP’s $20 billion imaging and printing business. Before HP, Mark was the General Manager for Floathe Johnson Associates Boise, Idaho, office and was a Senior Associate for Coltrin & Associates, a PR agency located in Manhattan.
When Mark isn’t busy working, he enjoys volleyball, wakeboarding, dirt biking, and supporting his children in their extracurricular activities. In rare quiet moments, you may find Mark playing his guitars.
As Chief Consultant Development Officer of Scentsy, Chuck is responsible for the global coordination of Consultant needs and serves as the representative voice of Consultants to the home office. He has more than 20 years of experience in finance, accounting, customer service, and sales management.
Chuck has also served as Scentsy's Chief Financial Officer and President of Scentsy North America. Prior to joining Scentsy, Chuck was CFO for a large automobile dealership in the Northwest where he combined his love of cars with his background in finance. He also held various management positions ranging from Finance Manager to General Sales Manager for other car dealerships in the Northwest. Before that, he was controller for Calaway Pacific, a large hay exporter in Washington. Chuck earned his degree in accounting and economics at Central Washington University.
Chuck’s outgoing, personable attitude and great sense of humor truly resonate within Scentsy. In his spare time, Chuck enjoys spending time with his family, church activities, camping, going on road trips, and the occasional game of golf.
As Chief Strategy Officer of Scentsy, Cory is responsible for the company's holistic strategic and functional planning process, including supporting international expansion, product management, development of new brands, and the execution of functional plans. He leads a team of strategists, international managers, product designers, buyers, and program managers, and works across all areas of Scentsy to ensure alignment with strategic plans.
Cory began his Scentsy career as Vice President of Strategy in 2008, and has also served as Chief Operating Officer and Chief Marketing Officer. Prior to joining Scentsy, Cory was Divisional President for Tropical Sportswear, Inc., a publicly held company, where he managed national and international brands selling into top tier retailers and big box chains. Cory has also served as president of IEC Group, one of the largest management groups in the Northwest, helping companies from startups to Fortune 500 businesses with their strategic planning, infrastructure development, brand development, product positioning, mergers and acquisitions, and financial viability.
Cory has a master's degree in organizational management and earned a psychology degree at Utah State University.
As Executive Vice President of Scentsy Fragrance, Dan leads development of the Scentsy Fragrance brand, collaborating on strategies, connecting with Consultants, and advocating for the brand in all business decisions. His passionate commitment to Scentsy Fragrance and the brand's success is reflected in every aspect of his work.
Since joining Scentsy in 2009, Dan has worked on developing new markets and has been instrumental in establishing Scentsy’s international expansion efforts, including playing a key role in launching the company’s business in Canada and Europe. His international acumen comes from working for a Fortune 500 semiconductor company, where he specialized in process improvement and international joint ventures, as well as working at an international direct selling company where he developed and implemented new market expansion plans and operations.
A native to Boise, Idaho, Dan has a bachelor’s degree in business with an emphasis in finance from Brigham Young University and an MBA from Utah State University. When Dan isn’t busy traveling, he enjoys playing with his kids, snowboarding with his wife, hitting the links, or spending time on the basketball court.
As Chief Operating Officer of Scentsy, Tabb is responsible for all aspects of domestic and international operations, which include the company's manufacturing and regional DC divisions.
Tabb came to Scentsy with a combination of entrepreneurial and corporate business experience. Starting his business career, he developed and grew an innovative retail chain which expanded throughout the Pacific Northwest. This experience provided an understanding of how to effectively lead large teams through the planning and development stages of building adequate infrastructures to support rapidly growing organizations. In addition, Tabb has held management and leadership roles in the corporate apparel, technology, and TPA health benefit industries. Tabb received his bachelor's degree in political science with an emphasis in public administration from Boise State University. He has served on the advisory committee for Drug Free Idaho and on the board of directors of the Make-a-Wish Foundation.
When Tabb is not busy ensuring high operational efficiencies and service standards for Scentsy’s beloved Consultants and customers, you can generally find him with his family at a BSU football or basketball game cheering on his Boise State Broncos.
As Chief Legal Officer and Chief Financial Officer of Scentsy, Phil is responsible for the company’s overall financial activities and legal affairs, including all corporate matters, contracts, licenses, legal proceedings, compliance, and all regulatory matters. He brings a wealth of experience to the role, including eight years as the Chief Executive Officer of a successful technology start-up company. Phil has many years of experience practicing in the areas of business and corporate law, commercial transactions and litigation, and securities and real estate.
Phil has served as a member of the board of directors of several companies and non-profit organizations. He has a degree in English literature from Brigham Young University and did graduate work at Oxford University. His law degree is from Brigham Young University, where he was editor of the BYU Law Review; he now serves on the alumni board of the law school.
Phil and his wife reside in Meridian, Idaho; together, they have five children and three grandchildren. In addition to spending time with his family, Phil enjoys gardening on his 5-acre mini farm and outdoor activities such as biking, skiing, and hiking.
Jennifer leads Scentsy’s Human Resources department, including organizational planning, workforce development, benefits and compensation, staffing, employee relations, inclusion and diversity, safety and health, and HR processes and employee services. She advises senior management and specializes in performance management and corporate culture optimization.
Jennifer has 15 years’ experience as a consultant and manager in the HR industry, with demonstrated leadership in management training, investigations, and process improvement while at Franey Thompson & Associates. Previously, Jennifer served eight years as the Human Resource Director for Norco, a 600-plus-employee company in the industrial and medical supply and gas industry. Before that, she was a strategy deployment manager for Ameriben/IES Group.
Jennifer matriculated at Boise State University and is a loyal fan of the Broncos. She practically has her own cheering section with nine kids and a supportive husband.
As Executive Vice President of Velata, Kevin leads development of the Velata brand, collaborating on strategies, connecting with Consultants, and advocating for the brand in all business decisions. He brings to the position more than 10 years of experience in marketing, product development, business management, product management, and strategic planning.
Kevin began his Scentsy career as Director of New Product Development. Prior to joining Scentsy, he worked in management at Hewlett Packard, where he was consistently recognized and awarded for his leadership, innovation, and performance. He has also served as General Manager of a small business in Park City, Utah, where he managed all aspects of the business.
Kevin has a bachelor’s degree in chemical engineering from the University of Washington and an MBA from the Kellogg School of Management at Northwestern University.
In his free time, Kevin enjoys spending time with his wife, a former Consultant, and their two children. He also loves sports of all kinds, especially golf, skiing, softball, and NFL and college football.
As Executive Vice President of Grace Adele, Tyler leads development of the Grace Adele brand, collaborating on strategies, connecting with Consultants, and advocating for the brand in all business decisions.
Tyler began his Scentsy career as Director of Strategy, specifically focused on building the Grace Adele brand through product development, brand strategy, and supporting a strong initial launch. Prior to joining Scentsy, he started and managed three companies and also held the position of Director of Marketing and Merchandising for the largest private label men’s apparel company in the United States.
Tyler has a bachelor’s degree in business administration and marketing from Utah Valley State College and an MBA from Brigham Young University.
As Executive Vice President of Scentsy Family Store, Rob leads development of the Scentsy Family Store brand, collaborating on strategies, connecting with Consultants, and advocating for the store brand in all business decisions.
After being introduced to the company through his wife, a Consultant, Rob became informally involved in helping the Scentsy Success team reach Consultants more effectively. Soon after, he officially joined Scentsy as the Scentsy Success Store Manager. He also has served as the General Manager of Scentsy Success and the Scentsy Success Product Development Manager. Prior to joining Scentsy, Rob worked in the mortgage, retail, and marketing industries.
Rob has been involved in every aspect of the Scentsy Family Store business, from packing boxes to designing products. He enjoys a strong connection with Consultants and is dedicated to providing the best possible tools for their businesses.
When not working, Rob loves spending time with his wife and three kids. He also enjoys fly fishing, cars, and travel.
As Chief Information Officer of Scentsy, Matt is responsible for the functional planning, software services, infrastructure, and staffing of the Information Technology team. He oversees all software supporting international and brand expansions, as well as the user experience for all company software solutions.
Prior to joining Scentsy, Matt led software development teams at Hewlett-Packard working on enterprise printing products and also worked with the development team at Corel. Additionally, he collaborated on software development efforts for local start-up companies.
Matt earned his bachelor's degree in computer science from Boise State University.
Whenever he can, Matt stays active by spending time outdoors, whether camping, mountain biking, running, or hiking. He also loves music and playing his guitar.